Get a complete 360-degree customer view combining sales pipeline, marketing automation, service tickets, analytics, and deep integrations with WhatsApp, email, and telephony.
Disconnected customer data across sales, marketing, and service creates a fragmented experience and lost revenue opportunities.
When sales, marketing, and service teams work with separate systems, customers repeat their story at every touchpoint. CRM360 unifies all interactions into a single timeline so every team starts with full context.
A complete view of browsing behavior, purchase history, support tickets, and communication patterns reveals intent signals that enable proactive engagement and personalized experiences that convert.
It costs 5x more to acquire a new customer than to retain an existing one. CRM360's service and engagement tools help teams build lasting relationships that maximize customer lifetime value.
Replace disconnected tools with a unified customer intelligence platform.
Unify all customer interactions, transactions, and communications into a single 360-degree profile accessible to all teams instantly.
Visual pipeline management with deal tracking, forecasting, AI-assisted next best actions, and automated follow-up sequences.
Marketing automation with lead scoring, campaign management, multi-channel nurture sequences, and attribution analytics.
Integrated service desk with ticket management, SLA tracking, knowledge base, and multi-channel response tools.
Unified WhatsApp, email, and telephony integration with conversation history, auto-responses, and team inbox management.
Dashboards and reports on customer health scores, churn risk, campaign ROI, and revenue attribution for data-driven decisions.
Complete customer relationship management across sales, marketing, and service.
Unified customer profile combining contact details, transaction history, support tickets, communication logs, and engagement scores.
Drag-and-drop deal management with automated workflows, AI-assisted deal scoring, and revenue forecasting dashboards.
Campaign builder with lead scoring, segmentation, multi-channel nurture, A/B testing, and attribution tracking across email and SMS.
Helpdesk with ticket routing, SLA management, escalation rules, knowledge base, and customer self-service portal.
RFM analysis, customer health scoring, churn prediction, lifetime value calculation, and cohort-based behavior analytics.
Direct WhatsApp business integration with conversation tracking, template management, and automated responses alongside email sync.
Unified customer lifecycle from lead capture to ongoing engagement.
Multi-channel capture
Marketing automation
Pipeline stage
Revenue captured
Service delivery
Upsell & loyalty
Connect CRM360 with business communication, analytics, and productivity tools.
Designed for mid-market and enterprise businesses looking for a complete customer intelligence platform.
Mid-market B2B companies manage complex sales cycles with multiple stakeholders, long timelines, and enterprise deal tracking.
Retail and D2C brands unify online and offline customer data for personalized marketing and retention campaigns.
Software companies track customer health scores, usage patterns, and churn risk to drive proactive retention interventions.
Companies with high-volume customer service operations streamline support with unified tickets, self-service, and knowledge bases.
Book a free consultation call to map your customer journey, identify data integration opportunities, and build a roadmap for a unified CRM360 platform.
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